How to combat April bill hikes – including energy and mobile phones

With numerous utility and tax bills set to rise in April, millions of consumers will be wondering how the increases will impact them, what support is available, and looking for ways to save money.  In conjunction with Which? we advise consumers on what hikes they can expect, and how they can reduce costs. 1. Energy…

Things we refuse to compromise on – WiFi and toiler paper!

Brits have revealed the things they refuse to compromise on, including coffee brands, car models, WiFi  – and toilet paper quality. A study of 2,000 adults found 23 per cent believe life is too short to settle for anything but the best. A fifth admitted they don't want to lower their standards, while one in…

2020: Record-breaking data year, claims Virgin Media

In 2020, the nation consumed a record-breaking amount of data, tuned into more TV, and spent longer on the phone, based on analysis of more than six million Virgin Media cable and mobile customers. Customers downloaded an extra 2.8GB of data per day on average in 2020, and between them, burnt their way through 26,530…

Top 20 must-have features for your first home

Renters have revealed their must-have features for their first home – with a garden, double glazing and high-speed broadband topping the list, research shows.   A survey of 1,000 tenants revealed they would happily move up to 20 miles if it meant they could get onto the property ladder. But before putting down their deposit,…

Nearly 5m UK households suffered broadband outage

Close to 5 million consumers suffered a broadband outage lasting more than 3 hours in the past year, with the average affected home offline for more than a day in total More than a quarter of people (28%) experienced a network outage during working hours, costing the UK 5 million working days - a hit…

Parents forced to change broadband provider by their children

Parents are being put under pressure to get faster broadband - by their children. Research revealed half the nation's 5-18 year olds want a fast-reliable internet connection for streaming TV services, online gaming and keeping up with friends on social media. As a result, almost half mums and dads have changed broadband provider in the…

Which? survey claims part of central London in ‘Broadband Blackspot’

  Parts of central London, including Westminster, have some of the lowest Broadband speeds in Britain Parts of central London, Stroud, Tunbridge Wells and Canterbury are among the more surprising areas suffering from the worst broadband in the country, according to new Which? analysis of customer speed tests. The consumer watchdog…