Do you sometimes feel that your online shopping experience is lacking a personal shopper to help you find exactly what you’re looking for?
Well, it looks like that could be a thing of the past, as online retailer Zappos has unveiled a new service that aims to help shoppers find specific products by taking item requests in the form of images, even if the retailer doesn’t have the items in their store!
Called Ask Zappos, the new service takes photo requests through text, email, Instagram or the Zappos website, along with a short description of what you’re looking for, whether that be a certain print or combination of colours. Actual people from the company’s service loyalty team will then respond to the requests with the exact item, where possible, along with links to a few alternatives that look similar or have the same style.
If you’re looking for a specific item of clothing, pair of shoes, bag or anything else, you can email a photo to email@example.com, post an Instagram with the hashtag #AskZappos or upload a photo to the Ask Zappos webpage here.
By Hayley Minn | August 1st, 2014