Top 10 Best and Worst WFH behaviours revealed

  • A new study by Premier Inn reveals that over half of UK workers (53%) find their colleagues less annoying when working remotely  
  • The top three most annoying behaviours included slow responses to emails (61%), background noise on calls (60%) and eating on camera (59%) 
  • The most endearing behaviours colleagues display while working remotely include messaging to ask how you are (64%), replying quickly (62%) and giving full attention during a video call (61%)  

With more of us working remotely than ever before, Premier Inn has surveyed over 1,000 working professionals to reveal the most endearing (and frustrating) behaviours displayed by colleagues while working from home.  

The survey revealed that many workers have actually found their colleagues more endearing since the move away from the office, with three quarters (75%) of workers reporting that their colleagues showed endearing behaviours at least once a week. 

Top 10 most endearing remote working behaviours 

When it comes to the most endearing behaviours shown while remote working, messaging to ask how you are topped the list, with 64% of workers agreeing that this behaviour would cause them to warm to colleagues.  

Replying to messages quickly (62%), giving full attention during a video call (61%), having daily catch ups (55%) and sharing weekend plans (54%) were all also included in the top five most endearing behaviours, with colleagues clearly being appreciated for trying to emulate ‘water cooler’ conversations while communicating virtually 

Rank 

Remote working behaviours 

% of people who find it endearing 

1 

Messaging to ask how you are  

64 

2 

Replying quickly   

62 

3 

Giving full attention during a video call  

61 

4 

Having a daily catch-up call for morale  

55 

5 

Sharing weekend plans  

54 

6 

Introducing/showing pets   

53 

7 

Praising publicly via email/slack etc.   

51 

8 

Sharing funny memes/videos   

49 

9 

Planning socials  

48 

10 

Scheduling video tea/coffee catch ups  

47 

The survey revealed that only 9% of workers find colleagues more annoying while working remotely, with over half (53%) finding colleagues less irritating away from the office. Over a third of workers (38%) reported that their colleagues were just as annoying working remotely as they were when working in an office. 

Top 10 most annoying behaviours colleagues do while working remotely 

Overall, over half (51%) of workers surveyed revealed that their colleagues displayed annoying behaviours at least two to three times a week.  

When working remotely, the most annoying remote working behaviour was reported to be slow responses to email (when the colleague is online and working), with 61% of workers finding this particular behaviour tiresome.

Following this were behaviours including: background noise on video calls (60%), eating on camera (59%), too many video calls (56%), and muting and un-muting in the wrong places (53%). 

As the lines between work and home have blurred since working remotely, 52% of workers reported finding direct messaging out of work hours particularly annoying, and 51% reported answering the phone or working on something else whilst on a video call specifically irritating.  

Rank 

Remote working behaviours 

% of people who find it annoying  

1 

Slow responses to emails/direct messages when they’re online 

61 

2 

Background noise on video calls 

60 

3 

Eating on camera 

59 

4 

Booking in too many video calls 

56 

5 

Muting and un-muting in the wrong places 

53 

6 

Booking in video calls when phone calls will suffice 

53 

7 

Whats-Apping/direct messaging out of hours 

52 

8 

Answering the phone whilst on a video call 

51 

9 

Working on something else whilst on a video call 

51 

10 

Asking you to put your camera on for a video call 

50 

Top 5 most annoying behaviours workers admit to doing 

As well as the behaviours which workers found annoying when done by their colleagues, the study also aimed to discover which behaviours workers were most guilty of when they work remotely themselves.  

It seems that with the reduction of in-person meetings, it’s attention during a video call that workers struggle with, with 70% of workers admitting to drinking tea, coffee or other soft drink of choice on camera during a call. 67% admitted to both not putting on a camera and working on something else during a call, with 65% of workers revealing that they often do not look directly into the camera during virtual meetings.  

Despite slow responses to emails being the number one most annoying remote working behaviour according to colleagues, 63% of workers themselves admitted to doing this while being online and working.  

When it came to the remote working behaviours workers tried to avoid doing the most themselves, eating on camera (25%), making background noise on video calls (23%) and not looking presentable on video calls (22%) ranked as the top three.  

Rank 

Remote working behaviours 

% of people who admit to doing it 

1 

Drinking on camera  

70 

2 

Not putting on a camera on a video call  

67 

3 

Working on something else whilst on a video call  

67 

4 

Not looking directly into camera on a video call  

65 

5 

Slow responses to emails/direct messages when they’re online  

63 

Top 10 most annoying behaviours colleagues do while working in the office 

While some organisations looking to continue remote working into 2022, many are returning back to working in the office – and with this, comes many familiar quirks and annoyances.  

Eating loudly in the office was revealed as the most annoying office working behaviour, with 69% of respondents finding this irritating. Sucking up to a boss in front of colleagues was the second most annoying behaviour (68%), and using loud speakers on a phone call ranked in as third most irritating (66%).  

Rank 

Office working behaviours 

 % of people who find it annoying 

1 

Eating loudly  

69 

2 

Sucking up to boss in front of everyone 

68 

3 

Using loud speaker on a phone call in office 

66 

4 

Reading over your shoulder at your desk 

66 

5 

Listening into your calls in the office 

64 

6 

Microwaving/eating smelly food  

61 

7 

Gossiping in the office 

60 

8 

Taking too many cigarette breaks 

60 

9 

Instigating too much office chit chat 

59 

10 

Loud and/or frequent sneezing/hiccupping 

57 

A spokesperson from Premier Inn comments: 

“Though a large number of organisations have returned to working in an office environment, many of us are now adopting a hybrid approach which still includes spending time working remotely, meaning work and communication with our colleagues is still happening virtually for a lot of people.  

With decreased boundaries between home and work, and often many distractions to be found at home, we’ve discovered a whole host of small annoyances when it comes to working with our colleagues remotely, from slow replies to poor attention on calls. However, as our research shows, many of us have picked up some of these habits ourselves, and with large percentages of people looking to actively avoid these kinds of behaviours, it seems that many of us are keen to keep the harmony between our colleagues.  

A full breakdown of the most commonly held remote working pet peeves can be found at https://www.premierinn.com/gb/en/business-blog/pet-peeves-for-remote-colleagues.html 

 
 
Chris Price